Order issues & returns

The RiceExpress online menu is being prepared. Contact your branch to confirm current availability, prices, opening hours and collection or delivery arrangements before ordering.

If something is wrong with an order, contact your kitchen promptly with the order reference and details. Cancelling an order does not automatically refund a payment. Contact the team to resolve a payment or food-quality concern; your statutory rights are unaffected.

Final restaurant policies will be published before online paid ordering opens.